Matheran Camping

Cancelation Policy

• 75% refund if notified via phone conversation 8 or more days prior to the event date.
• 50 % refund if notified via phone conversation 4 to 7 days prior to the event date.
• No refund if the cancellation requested is less than 3 days prior to the event date
• No show No Refund.
• Event Tickets cannot be transferred to another date against cancellation.
• Event Tickets cannot be transferred to another person against cancellation.
• If the event gets canceled we will refund “Trek Amount” only.
• If the event is canceled due to any natural calamity, political unrest or other such reasons beyond our control the same cancellation policy will apply.
• Refunds won’t be issued if you cannot attend the event due to heavy rains, floods, traffic jams, car breakdowns or a personal medical emergency.
• Your booking cannot be shifted to another date if you cannot attend the event due to heavy rains, floods, traffic jams, car breakdowns, or a personal medical emergency.
• If your area is prone to flooding, traveling from a flooded area, heavy traffic, heavy rains, missing the train, or any other reason, if you cannot attend the event, we won’t issue a refund or shift you to another date.
• Management won’t be held responsible if you are stuck due to heavy rains, traffic jams, personal emergencies or floods during the event.
• If you are bringing kids, please understand the possibility of getting stuck or delayed. You might have to stay back due to heavy rains, floods, bus breakdowns, and rush at the trekking destination. We won’t be able to refund or shift you to another date. You will have to wait it out till the weather clears.